Website: Digital View
Contact Email: custumers@digitalview.com
Phone: +44 07 00 01 02
At Digital View, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Digital View and how we use it, in compliance with the General Data Protection Regulation (GDPR) and European data protection standards.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
When you visit or purchase subscription services through Digital View, we may collect the following personal information:
- Contact Information: Name, email address (
custumers@digitalview.com), and phone number (+44 07 00 01 02). - Account & Subscription Details: IPTV service preferences, device identifiers, app configuration requirements, and order history.
- Technical & Usage Data: Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and device types used to access our streams/services.
- Payment Information: Payment processing is handled by secure third-party payment gateways. We do not store or collect your complete financial or credit card credentials on our servers.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our IPTV service and website.
- Process your orders, subscriptions, and send confirmation details.
- Deliver IPTV playlist/MAC address setup instructions and support.
- Improve, personalize, and expand our website performance and stream reliability.
- Communicate with you for customer support, service updates, or administrative notices.
- Prevent fraudulent activities, technical abuse, and ensure service security.
3. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described above depends on the personal data concerned and the specific context in which we collect it:
- Performance of a Contract: We need your information to fulfill our service agreement and supply your IPTV subscription.
- Legitimate Interests: Processing is necessary for our legitimate interests (e.g., maintaining platform security, preventing abuse, customer service).
- Consent: Where you have explicitly agreed to receive promotional communications.
4. Cookies and Web Beacons
Like any other website, Digital View uses ‘cookies’. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the user experience by customizing our web page content based on visitors’ browser type and/or other information.
5. Third-Party Services and Data Sharing
We do not sell, trade, or rent your personal identification information to third parties. We may share data with trusted third-party partners strictly necessary to operate our business, such as:
- Secure payment gateways and checkout processors.
- Streaming server infrastructure and technical hosting providers.
- Security and anti-fraud management services.
6. Your Rights Under the GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
- Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.
To exercise any of these rights, please contact us at custumers@digitalview.com.
7. Data Security and Retention
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligation.
8. Children’s Information
Digital View does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will make our best efforts to promptly remove such information from our records.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. Changes are effective immediately after they are posted on this page.
10. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:
- Email: custumers@digitalview.com
- Phone: +44 07 00 01 02
